Work Starts. Growth Follows.
Our Service Delivery Policy explains how Ranko delivers SEO services, when campaigns begin, what customers need to provide, how reporting works and how campaign pauses or transfers are handled.
Work Begins Immediately
Once the required website and platform accesses are provided, Ranko can begin the SEO campaign.
Day One Counts
SEO campaign activity begins from the first day of the applicable service period after required access is available.
Every 30 Days
Customers receive campaign reporting after each 30-day period.
What happens after you become a client?
Ranko Services provides ongoing SEO services through structured campaigns designed around the customer's website, search visibility and agreed service package.
Our delivery process starts with access and campaign preparation, followed by ongoing optimisation, SEO activities and reporting.
SEO is an ongoing process rather than a one-time task. The exact activities performed may vary depending on the website, industry, competition, technical condition and selected package.
Five stages.
One campaign.
Ranko's SEO delivery follows a practical workflow. Some activities may overlap or occur in a different order depending on the customer's website and campaign requirements.
Access
Required website, analytics and search platform access is collected so the campaign team can assess and work on the website.
Audit & Strategy
The website and its SEO environment are reviewed to identify priorities and determine campaign direction.
Execution
The Ranko team carries out applicable SEO activities included within the selected service package.
Monitoring
Campaign performance and relevant SEO indicators are monitored as the campaign progresses.
Reporting
A campaign report is provided after every 30-day service period.
When Does SEO Work Begin?
Ranko begins work once the customer has completed the required onboarding process and provided the necessary website and platform access needed for the campaign.
Once the required access has been received, SEO campaign activity begins from Day 1 of the applicable service period.
Required access may include website/CMS access, Google Analytics, Google Search Console and other information reasonably required for the selected SEO service.
Delayed access can delay delivery.
If required access, information or approvals are not provided, Ranko may be unable to perform certain activities until the necessary access or information becomes available.
Information & Access Required
Customers are responsible for providing accurate and usable information and the access necessary for Ranko to perform the selected services.
How SEO Services Are Delivered
Ranko's SEO services are delivered as an ongoing campaign. The specific work performed depends on the customer's selected package and the requirements of the website.
Depending on the selected service, activities may include website auditing, keyword research, on-page optimisation, technical SEO work, content-related SEO activities, backlink activities, local SEO activities, performance monitoring and other applicable SEO tasks.
On-Page & Technical
Applicable website optimisation and technical SEO activities.
Keywords & Visibility
Research and campaign work focused on relevant search visibility.
Off-Page Activities
Applicable off-page and link-related activities included in the selected package.
Reporting Every 30 Days
Ranko provides campaign reporting after every 30 days of service.
Reports are intended to provide customers with visibility into campaign activity and relevant SEO performance. Reporting information may vary depending on the service package and available data.
Progress you can review.
Reports help customers understand the work being performed and the progress of the SEO campaign over time.
SEO Is Not a Guaranteed Ranking Service
Search engine rankings and organic traffic are affected by many factors outside Ranko's direct control.
These may include search engine algorithm changes, competitor activity, website changes, technical issues, industry conditions, search demand, penalties, indexing decisions and other external factors.
Therefore, Ranko does not guarantee a specific keyword position, traffic level, number of leads, sales, conversions or revenue outcome unless a specific written agreement expressly states otherwise.
We focus on the work. Search engines decide the ranking.
Ranko's responsibility is to perform the applicable SEO services professionally and consistently. Search engine results remain subject to external factors beyond our control.
Pausing Your SEO Campaign
Customers may request to pause their SEO campaign and resume it at a later time.
A pause request should be communicated to the customer's dedicated manager. Ranko will stop campaign activity in accordance with the agreed pause arrangement.
Tell Your Manager
Customers should inform their dedicated manager when they want the campaign paused.
Start Again Later
The campaign can be resumed later according to the agreed campaign arrangement.
Transferring SEO to Another Website
Customers may request to transfer their SEO package to another website.
The customer must inform their dedicated manager before the transfer. Ranko will stop the campaign for the existing website and arrange the transfer to the new website.
The remaining campaign time is handled according to the applicable subscription and transfer arrangement.
Do not change the website without informing Ranko.
A website change can affect campaign strategy, tracking, technical work and reporting. Informing your dedicated manager first allows the campaign to be handled correctly.
What We Need From You
Successful SEO delivery requires cooperation from the customer. Customers are expected to provide accurate information and reasonable access needed to perform the selected services.
- Provide accurate website and business information.
- Provide required website, analytics and search platform access.
- Notify Ranko about major website changes that may affect the campaign.
- Notify Ranko if the website, domain, hosting or CMS is changed.
- Respond to reasonable requests from the assigned manager when customer input is required.
Delays caused by unavailable access, missing information, third-party restrictions or customer-side changes may affect the timing of particular campaign activities.
Third-Party Platforms & Search Engines
SEO campaigns may depend on third-party platforms, websites, hosting providers, analytics systems, search engines and other external services.
Ranko does not control the availability, policies, algorithms, indexing decisions or technical operation of third-party services.
If a third-party platform changes its rules, experiences an outage, restricts access or modifies its systems, Ranko may need to adjust the campaign accordingly.
Dedicated Support During Your Campaign
Customers can communicate with Ranko regarding their active SEO campaign through their assigned personal support manager and available official support channels.
Dedicated Communication
Contact your assigned manager regarding campaign questions and requirements.
Website Support
Customers can contact Ranko through the official website live chat.
support@rankoservices.com
Billing, campaign and service-related support can be requested through email.
Your Selected Package Defines the Work
Ranko offers different SEO service packages with different scopes, pricing and included activities.
Ranko will deliver the services applicable to the package purchased by the customer. Activities that are not included in the selected package are not automatically included unless separately agreed.
Customers should refer to their order, package description and applicable service terms for the specific services included in their subscription.
Questions About Your Service?
If you have questions about your SEO campaign, delivery schedule, reporting, access requirements, pause request or website transfer, contact Ranko Services.
Your campaign.
Properly delivered.
From onboarding and Day 1 execution to 30-day reporting, Ranko's goal is to keep your SEO campaign structured, active and transparent.